Information We Collect from All Our Users

We collect data to operate efficiently and deliver a seamless, personalized contract management experience. This includes personally identifiable information such as your name, email address, phone number, job title, country, and organization details when you sign up or create a company account. For company accounts, we may also collect your organization name, website, industry, employee count, and optional logo. Additionally, we collect usage data, such as IP addresses, device type, browser type, document access events, session activity, and login timestamps. Since our product is a contract lifecycle management platform, we also collect the contracts, templates, attachments, signatures, comments, voice notes, and other document data you upload or create on the platform to ensure editing, collaboration, e-signature, and tracking functionality.

This data helps us troubleshoot issues, enhance features, and tailor the platform to your needs. We only collect data relevant to your interaction with the platform and do not collect unnecessary personal information. All data is securely stored and processed in compliance with international data laws.

• Personal info like name, email, phone, job title, country, and organization profile details

• Contract and document data shared via the platform, including attachments, signatures, and collaboration content

• Device, browser, and usage behavior logs, including document access and signing audit records

  
  

How We Use the Data You Provide

The data we collect is used to enhance your experience, ensure platform stability, and help our AI systems deliver smarter contract insights. Your personal data enables us to maintain your account, send essential communications such as verification and security alerts, and support team and guest collaboration workflows. Usage analytics and behavioral patterns help us understand how the platform is being used so we can optimize performance and introduce meaningful updates. If you're using our AI Contract Copilot, document review, translation, or drafting features, contextual contract data and your prompts are processed to assist you intelligently.

We never use your contracts for external AI model training without consent. The insights we gain from your interaction with our tools help us personalize the platform and make it smarter with every session.

• Generate personalized AI contract insights, reviews, explanations, and drafting assistance based on your documents

• Optimize platform features using real-time feedback and usage patterns

• Improve stability, maintain audit trails, and prevent unauthorized access

  
  

Protecting Your Contract and Document Data

Your contracts are your intellectual property, and protecting them is our highest priority. Any contracts, templates, attachments, or files uploaded to our platform remain strictly private to your organization and are never accessible to unauthorized personnel or used for AI model training without explicit permission. All document data is encrypted in transit using industry-standard SSL/TLS protocols and stored securely on protected cloud infrastructure. You work in isolated, organization-scoped environments designed for privacy, stability, and compliance.

• SSL/TLS encryption for data transmitted between your browser and our servers

• Private, organization-scoped environments for secure document storage and collaboration

• Contract content never used to train AI models without consent

  
  

Sharing Data with Third-Party Service Providers

We rely on a limited set of trusted third-party services to operate essential functions of our platform, such as cloud hosting and file storage, transactional email delivery, AI-powered contract analysis, document translation, file conversion, PDF generation, and SMS verification for phone number changes. These providers are contractually bound to handle your data in accordance with strict data protection agreements and are only given access to the minimum data necessary to perform their functions.

We do not sell, rent, or otherwise share your personal data with third parties for advertising or marketing purposes. Examples of third parties may include AWS for secure cloud storage, Zoho Mail for transactional emails, DeepSeek for AI contract assistance, DeepL for document translation, ConvertAPI and Gotenberg for document conversion and PDF generation, and Prelude for SMS verification when you update your phone number.

• Third-party providers receive only the minimum data required to perform their service

• Contract and personal data are handled under strict data protection agreements

• No sharing of your data with third parties for advertising or marketing purposes

  
  

How We Use Cookies and Tracking Tools

Cookies and browser storage help maintain your session and remember your preferences across visits. We use only essential cookies and local browser storage — we do not currently use advertising or third-party analytics tracking cookies. You can control cookie preferences through your browser settings.

• Session storage used to maintain your login session and authentication token

• Local storage and cookies used to remember UI preferences, onboarding progress, and dashboard settings

• No advertising or marketing tracking without consent

  
  

Security Practices to Keep Your Data Safe

We implement strict security measures including password hashing, secure token-based authentication, email verification, and comprehensive audit logging to protect your information from unauthorized access or misuse. When you sign documents, we record a detailed signature audit trail including IP address, device information, and timestamps to support legal compliance.

• SSL/TLS encryption for all transmitted data

• Email verification and secure token-based authentication to protect user accounts

• Internal access control, signature audit trails, and staff confidentiality policies

  
  

Future Changes to This Privacy Policy Document

We may occasionally update this policy to reflect new features or legal requirements. You'll be notified of significant changes via email or dashboard alert.